Rs4 Privacy Policy — Protecting Your Data
This Privacy Policy describes how rs4 collects, uses, stores, and protects the personal information of users in Malaysia. By using our platform, you agree to the practices described in this document.
This policy takes effect from the date you first use the rs4 platform and will be updated from time to time.
1. Information We Collect
Rs4 collects various types of information to enable the platform to operate securely and deliver the best experience to Malaysian users. The information collected falls under the following categories:
Account & Identity Information
During registration, we collect your full name, email address, phone number, date of birth, and other identifying information required for identity verification (KYC) and regulatory compliance.
Local Payment Information
To facilitate transactions in MYR, rs4 may store information related to the payment methods you use, such as FPX or TNG eWallet. We do not store credit card numbers or bank account details directly — all transactions are processed through secure, certified payment providers.
Device & Browser Data
We collect technical information such as device type, operating system, browser type, IP address, and language settings to ensure the rs4 platform functions properly across all devices used by Malaysian users.
Usage Data & Activity
We record your platform usage activity, including pages visited, games played, session duration, and other interactions. This data is used to improve the user experience and detect any suspicious activity.
2. Purpose of Data Use & Cookies
Why We Use Your Data
Information collected by rs4 is used for the following purposes:
- Processing account registrations and verifying user identity.
- Enabling MYR deposit and withdrawal transactions to be processed securely.
- Providing responsive and relevant customer support.
- Maintaining platform security and detecting fraudulent activity.
- Improving the user experience based on usage patterns.
- Complying with applicable legal and regulatory requirements.
Rs4 will not use your information for any direct marketing purposes with third parties without your consent.
Cookies & Tracking
Rs4 uses cookies and similar tracking technologies to enhance platform functionality and the user experience. Cookies in use include:
- Essential cookies: Required for login and core platform functionality.
- Performance cookies: Collecting anonymised usage data for internal analytics purposes.
- Preference cookies: Storing language settings and user preferences.
You can manage your cookie settings through your browser, though disabling essential cookies may affect the functionality of the rs4 platform.
3. Data Storage, Security & Sharing
How We Protect Your Information
Rs4 takes user data security seriously. All personal information and financial transactions are protected with SSL (Secure Socket Layer) encryption technology during data transmission. Stored data is safeguarded by strict access controls and is only accessible to authorised personnel.
We conduct regular security checks to ensure our systems stay current and protected against the latest threats. That said, no security system is entirely foolproof — users are encouraged to take steps to safeguard their own accounts as well.
Sharing Information with Third Parties
Rs4 does not sell or rent users' personal information to third parties for marketing purposes. Your information may be shared only in the following limited circumstances:
- Service provider: Third parties that provide payment services, identity verification, or the technical infrastructure required to operate the platform. They are bound by strict confidentiality agreements.
- Legal requirements: Where required by law, court order, or a relevant regulatory authority in Malaysia.
- Fraud prevention: In cases where sharing information is necessary to investigate or prevent fraudulent activity that affects user security.
In all of the above situations, rs4 ensures that any information shared is kept to the minimum necessary and proportionate to the need.
4. User Rights Over Personal Data
As a user of the rs4 platform in Malaysia, you have the following rights regarding your personal information:
5. Policy Changes & How to Contact Us
Privacy Policy Updates
Rs4 reserves the right to amend this Privacy Policy at any time to reflect changes in data practices, legal requirements, or platform improvements. Any material changes will be communicated via a notice on the platform or to your registered email address.
Continued use of the rs4 platform after any amendments take effect constitutes acceptance of the updated policy. Users are encouraged to review this page periodically.
Contact the rs4 Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, please contact us through the following channels:
Email: [email protected]
We aim to respond to all privacy-related enquiries within a reasonable timeframe. For general questions about using the platform, please visit our FAQ page us.
Data Retention Period
Rs4 retains users' personal information for as long as necessary to fulfil the purposes set out in this policy, including legal and regulatory requirements. After an account is closed, certain data may be retained for periods prescribed by Malaysian law regarding financial records and compliance.
Effective date of this Privacy Policy: 2026. This version supersedes all previous versions.
Your Data is Safe with rs4
We are committed to protecting the privacy of Malaysian users. Create an account today and enjoy a safe, fair, and transparent entertainment experience.